![]() Possible School or Library Issue Leading to Finding The documentation should be maintained for 10 years after the last date services are provided for a particular funding year.Ī school, library, or service provider invoiced USAC for ineligible equipment and services which were: not supported by bills to the applicant, were not requested on the FCC Form 471, and/or were not approved for E-Rate program funding. Service providers should implement internal controls and procedures to maintain documentation which shows that applicants were offered the lowest corresponding price pursuant to E-Rate program rules. The service provider did not retain documentation to demonstrate that they offered the applicant the lowest corresponding price for services. Make sure your document retention system is sustainable. The documentation should be maintained for 10 years after the last date services are provided for a particular funding year. How to Address or Prevent this Findingĭuring the competitive bidding process and throughout the funding year, retain copies of necessary documentation (i.e., copies of bid evaluation matrix, winning and losing bids, service provider bills, cancelled checks, contracts, equipment delivery documentation, maintenance documentation, etc.) and keep in a central location. Often there is staff turnover at a school/library, and E-Rate program knowledge is not shared or passed on. Possible School or Library Issue Leading to FindingĪ school or library did not retain documentation to show compliance with competitive bidding requirements. Examples of Common FindingsĪpplicants and service providers did not have adequate documentation to demonstrate compliance with the Federal Communications Commission (FCC) rules. In addition, program documentation is often not retained properly. ![]() CausesĮ-Rate program non-compliance is most often caused by an inadequate knowledge or familiarity of program rules. We have also, where possible, provided examples. Audit Findingsįor each common audit finding, we have described the finding and provided ways to prevent a finding like this in the future. Visit the E-Rate Learn, and Resources pages for upcoming training events, weekly news briefs, reference materials, webinars, and online tutorials to learn more about how to succeed in the program. ![]() Using these resources will help expedite the audit process and should help reduce or eliminate audit findings in the future. For more information about the audit process overall, review the Beneficiary and Contributor Audit Program (BCAP) page. In USAC’s continuing efforts to ensure service providers are successful at implementing Federal Communications Commission (FCC) rules and program requirements, we have put together a list of some of the most common problem areas identified during audits and Payment Quality Assurance (PQA) reviews.Į-Rate’s Document Retention page contains includes examples of the types of documents to retain as well as a document retention checklist.
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